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Last updated
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There are three reasons why Rhino 8 does not load RhinoArtisan:
Let's check what Rhino version we are using. To do this, we will open Rhino, in the menu Help > Check for Updates...
Some updates or plugins may leave residual entries in Rhino's registry, which can lead to conflicts and unexpected behavior. Over time, these leftover settings might interfere with new versions of the software or cause instability when loading third-party extensions.
By cleaning the registry, you ensure that outdated or conflicting configurations are removed, reducing the risk of compatibility issues. This is particularly useful after uninstalling plugins, updating Rhino, or experiencing unusual performance problems.
How to Clean the Registry
To clean Rhino's registry, follow these steps:
Open File Explorer and navigate to: C:\Program Files\RhinoArtisan6
Locate the file named "RhinoArtisan Clean Rhino".
Double-click on this file to execute it.
A command window will open, prompting you to confirm the deletion of the McNeel registry entries.
Press the Y key to confirm.
A confirmation message will appear, indicating that the registry has been successfully deleted.
Once this process is complete, restart Rhino. It will launch as if it were a fresh installation, clearing any registry issues that might have prevented the RhinoArtisan plugin from loading properly.
If the problem persists after following the steps above, we recommend sending us your Rhino system information so we can analyze your configuration and identify the possible cause of the issue.
To extract this information, follow these steps:
Open Rhino and type SystemInfo in the command line.
Press Enter, and Rhino will generate a detailed report about your system configuration, including information about your graphics card, OpenGL settings, and other system parameters.
Copy or save this information and send it to us via email at [email protected].
Our team will review your system details and help you find a solution to the issue.
In some cases, there may be problems installing Rhino, so at this point, we recommend uninstalling and reinstalling it. We will have a clean installation, which will make Rhino run much faster and be able to load plugins.
To uninstall Rhino, please check Rhinoceros documentation.
