> For the complete documentation index, see [llms.txt](https://docs.rhinoartisan.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.rhinoartisan.com/frequently-asked-questions/installation-and-updates/rhino-6-or-7-doesnt-load-rhinoartisan.-what-can-i-do.md).

# Rhino 6 or 7 doesn't load RhinoArtisan. What can I do?

There are three reasons why Rhino does not load RhinoArtisan:

### 1. We are not using Rhinoceros 6.0 or 7.0 for Windows:

Let's check what Rhino version we are using. To do this, we will open Rhino,  in the menu Help > About Rhinoceros. 

<figure><img src="/files/mZ0OSRJShZJxNNSaMDiL" alt=""><figcaption></figcaption></figure>

In the dialog, you will the version Rhinoceros 7.0.&#x20;

<figure><img src="/files/shIfUuTMsvzLnxuLDGRA" alt=""><figcaption></figcaption></figure>

### 2. Rhino is not updated

Every 2-3 months, Rhino release new updates with improvements and bug fixes. Let's update to the latest version, it is free.

In Rhino, in the Help menu > Check for Updates...

<figure><img src="/files/FtiJp8CuUNpyfrSMa0lS" alt=""><figcaption></figcaption></figure>

In the dialog, you will have the option to update, in our case, we are running the latest version.

<figure><img src="/files/wNFyikbNomB085SjjlKe" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
We recommend checking the **Enable updates and usage statistics** option. You will check for new updates every time you run Rhino.
{% endhint %}

### Rhino Installation Problem

In some cases, there may be problems installing Rhino, so at this point, we recommend uninstalling and reinstalling it. We will have a clean installation, which will make Rhino run much faster and be able to load plugins.

To uninstall Rhino, please check Rhinoceros documentation. <https://wiki.mcneel.com/rhino/uninstalling>


---

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